BTCL Call Centre, outsourced to CNS systems, has been inaugurated by Secretary, Post & Telecommmunications Department on 21 May 2015 at 1600 Hours. Managing Director, BTCL presided over the occasion. Anyone from Dhaka may call now hotline 16402 from any phone (except GP) for info or complain round the clock everyday
All mobile operator without Grameenphone can now easily call on BTCL Hotline number for Complaint, Any Information, Current Bill, Call rate, Internet service, Domain Registration and available another services.
Learn more about BTCL:
BTCL is a voice carrier, IGW, IIG, ICX, ISP, PSTN operator and cc domain (.bd) registrar. We have copper, optical fibre and microwave networks almost all over the country. BTCL started it’s journey in 1853 as Posts and Telegraph Department. BTCL is now a Govt owned company. Major services we provide are land line telephone. dial-up internet, ADSL internet, high bandwidth local and international leased line, VPN, MPLS, country domain (.bd), co-location etc. Soon launching NGN soft switch based services and triple play over fibre to home. Have plan to go for LTE wireless services.