Banglalink Customer care Service All New Number

Banglalink call center

We strive to give our customers the best of service and the fastest solution. in order to do that we have state-of-the-art call center that serves our customers 24 hours 7 days a week.

if you need assistance or want to share your banglalink experience with us, then please contact us through the following numbers/ email address/ web:

dialing no./short code/email description tariff pulse
121 free ivr for all banglalink pre-paid, post-paid and call & control customers. customer can get various services and service related information from this number. free 10 sec
111 helpline for all banglalink pre-paid, post-paid and call & control customers. customer can talk to a customer care representative. tk. 0.50/ min
(free for post-paid)
10 sec
158 complaint number for all banglalink prepaid & postpaid customers. customer can launch complaints through this number. free n/a
7766 promotional number for all banglalink pre-paid & post-paid customers. all promotional information is available here. free n/a
175 contact number for i-top up transaction information (for banglalink retailers only). free n/a
365 customer service over phone for banglalink retailers only. free n/a
2727 yellow pages (for all banglalink) directory service. tk. 5.00/ min 10 sec
120 sms & call back service for all banglalink subscribers. tk. 2.00/ sms n/a
01911304121 free ivr for all banglalink pre-paid, post-paid and call & control customers. customer can get various services and service related information from this number. free n/a
01911304111 helpline for all banglalink pre-paid, post-paid and call & control customers. customer can talk to a customer care representative. tk. 0.50/ min
(free for post-paid)
10 sec
01912999000 only for postpaid & sme package information and sales request. tk. 2.00/ min 10 sec
01920000000 customer service over phone for icon customers only. on-net as per package
01950111111 for all kinds of international roaming related information, services & complaints. on-net as per package
1200 careline for mobile financial services of banglalink subscribers and banglalink retailers. tk. 1.00/ min
(free for retailers)
10 sec
1911304120 only for mobile financial services related information, services & complaints. tk. 1.00/ min 10 sec
+88 02 8820594 fax for customer service related queries.
info@banglalinkgsm.com customer service related queries through email.
roaming@banglalinkgsm.com international roaming related queries through email.
www.icongsm.com.bd website for icon customers only.

note:

  • all tariffs mentioned here are 15 % vat applicable
  • outgoing barred post-paid customers can call at 111; pre-paid and call & control customers can also call 111 if the connection has sufficient balance